1. Who we are
Talon Analysis ("Talon," "we," "us") operates a SaaS platform that generates competitor intelligence reports. This policy explains how we handle personal information when you use our website and services.
2. Information we collect
We may collect:
- Account data: name, email address, authentication identifiers, and plan/subscription status
- Usage data: reports you create, niche keywords or URLs you submit, job status, and feature usage
- Payment data: billing metadata processed by Stripe (we do not store full card numbers)
- Technical data: IP address, browser type, device information, and logs needed for security and operations
3. How we use information
We use personal information to:
- Provide, maintain, and improve the service
- Authenticate users and enforce plan limits
- Process payments and send service-related communications
- Monitor abuse, fraud, and system reliability
- Comply with legal obligations
Report inputs (niches, URLs) are used to run automated research pipelines. Do not submit sensitive personal data about third parties without a lawful basis to do so.
4. Third-party processors
We rely on trusted providers to operate Talon, including but not limited to:
- Supabase (authentication and database hosting)
- Stripe (payments)
- AI analysis providers
- Web discovery, scraping, and data enrichment services
- Vercel or comparable hosting (application delivery)
- Resend or similar (transactional email, where enabled)
These providers process data under their own terms and privacy policies. We share only what is necessary to perform the service.
5. Cookies and similar technologies
We use essential cookies and local storage for session management and security. We do not use third-party advertising cookies on the core product. You can control cookies through your browser settings; disabling essential cookies may prevent login.
6. Retention
We retain account and report data while your account is active and as needed for backups, legal compliance, and dispute resolution. You may request deletion of your account subject to applicable law and technical constraints.
7. Security
We implement reasonable technical and organizational measures to protect data, including encryption in transit, access controls, and row-level security where configured. No method of transmission over the internet is 100% secure.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Contact us to exercise these rights. See also our Data Compliance page for GDPR-oriented details.
9. Children
Talon is not directed at children under 16. We do not knowingly collect their personal information.
10. Contact
Privacy inquiries: support@talonanalysis.com